Fazaa Hemam Card for POD card holders in Dubai

Published June 25, 2026

A simple guide to applying for a Fazaa Card in the UAE, including the free Fazaa Hemam route for People of Determination, eligibility, required documents, application steps, and official Fazaa links.

<p></p><p>The Fazaa Card is a UAE membership and benefits card that gives eligible members access to discounts and offers across shopping, healthcare, restaurants, hotels, travel, insurance, car services, lifestyle services and other participating partners.</p><p>For families of People of Determination, the most relevant route is Fazaa Hemam. Fazaa Hemam is the Fazaa route linked to People of Determination.</p><p>Important: the Fazaa Card is not the same as the People of Determination Card.</p><p>The POD Card is the official disability identification card. Fazaa is a benefits and discount membership. Families should usually apply for the POD Card first, then apply for or activate Fazaa Hemam.</p><p>Official Fazaa website:</p><p><a target="blank" rel="noopener noreferrer" href="https://www.fazaa.ae/">https://www.fazaa.ae/</a></p><p>Fazaa Hemam page:</p><p><a target="blank" rel="noopener noreferrer" href="https://www.fazaa.ae/services/view/Fazaa-Hemam">https://www.fazaa.ae/services/view/Fazaa-Hemam</a></p><p>Fazaa free membership / Zero AED page:</p><p><a target="blank" rel="noopener noreferrer" href="https://www.fazaa.ae/page/zero-dirham">https://www.fazaa.ae/page/zero-dirham</a></p><p>Fazaa contact number:</p><p>600520003</p><p>Who can apply for a Fazaa Card?</p><p>There are different Fazaa membership routes. The correct route depends on the applicant’s eligibility.</p><p>1. People of Determination — Fazaa Hemam</p><p>People of Determination who are UAE citizens or residents may be eligible for Fazaa Hemam if they have a valid People of Determination Card.</p><p>This is the most relevant route for families on this website.</p><p>For children, the parent or guardian can prepare the documents and contact Fazaa on behalf of the child.</p><p>2. UAE resident families — Fazaa Family Year Initiative 2026</p><p>In 2026, Fazaa also launched a Family Year Initiative for UAE resident families with at least one child. This is separate from Fazaa Hemam.</p><p>Family Year Initiative registration link:</p><p><a target="blank" rel="noopener noreferrer" href="https://misc.fazaa.ae/residents-family-year">https://misc.fazaa.ae/residents-family-year</a></p><p>Fazaa Family Year Initiative page:</p><p><a target="blank" rel="noopener noreferrer" href="https://www.fazaa.ae/services/view/fazaa-family-year-initiative-2026">https://www.fazaa.ae/services/view/fazaa-family-year-initiative-2026</a></p><p>Because this is a special initiative, families should check the official Fazaa page before applying, as eligibility rules and availability can change.</p><p>3. Employees of eligible organisations</p><p>Some people can apply for Fazaa through their employer. This usually requires a company code from an eligible government, semi-government or registered organisation.</p><p>If your employer is eligible, ask HR for the Fazaa company code.</p><p>General Fazaa membership page:</p><p><a target="blank" rel="noopener noreferrer" href="https://membership.fazaa.ae/">https://membership.fazaa.ae/</a></p><p>Is the Fazaa application free?</p><p>For People of Determination, the Fazaa route is free.</p><p>Fazaa’s official Zero AED page states that Fazaa Silver Membership is free for People of Determination and Senior Emirati Citizens. People of Determination can apply by sending their Emirates ID, People of Determination Card, phone number and email address to:</p><p><a target="blank" rel="noopener noreferrer" href="mailto:hemam@fazaa.ae">hemam@fazaa.ae</a></p><p>Important: this free route applies to People of Determination / Fazaa Hemam. Other Fazaa memberships may depend on employer eligibility, company codes, membership category or special initiatives.</p><p>The Fazaa Family Year Initiative 2026 is also listed as free for eligible UAE resident families with at least one child, but this is a separate initiative from Fazaa Hemam.</p><p>What is Fazaa Hemam?</p><p>Fazaa Hemam is the Fazaa membership route for People of Determination.</p><p>It gives eligible POD Card holders access to Fazaa offers and services through the Fazaa app. Once activated, the member can log in to the app, view the digital card and browse available offers.</p><p>Fazaa Hemam does not replace the POD Card. It works alongside the POD Card, Dubai Sanad Card, or Abu Dhabi POD Card.</p><p>Think of it this way:</p><p>POD Card:</p><p>Official disability identification card.</p><p>Sanad Card:</p><p>Dubai’s local People of Determination card.</p><p>Abu Dhabi POD Card:</p><p>Abu Dhabi route through TAMM / Zayed Authority.</p><p>Fazaa Hemam:</p><p>Benefits and discount membership for People of Determination.</p><p>Step 1: Apply for the POD Card first</p><p>Before applying for Fazaa Hemam, make sure the person has an official People of Determination Card.</p><p>For the federal POD Card:</p><p><a target="blank" rel="noopener noreferrer" href="https://www.moce.gov.ae/en/w/apply-for-a-new-pod-card">https://www.moce.gov.ae/en/w/apply-for-a-new-pod-card</a></p><p>Direct federal POD Card application portal:</p><p><a target="blank" rel="noopener noreferrer" href="https://digitalservices.mocd.gov.ae/e-services/pod-new-card?lang=en">https://digitalservices.mocd.gov.ae/e-services/pod-new-card?lang=en</a></p><p>For Dubai Sanad Card:</p><p><a target="blank" rel="noopener noreferrer" href="https://www.cda.gov.ae/en/socialcare/PeopleWithDisabilities/pages/sanadcard.aspx">https://www.cda.gov.ae/en/socialcare/PeopleWithDisabilities/pages/sanadcard.aspx</a></p><p>For Abu Dhabi POD Card through TAMM:</p><p><a target="blank" rel="noopener noreferrer" href="https://www.tamm.abudhabi/en/life-events/individual/Discover-Emirati-Benefits/PoD-Support/requestpeopleofdeterminationid">https://www.tamm.abudhabi/en/life-events/individual/Discover-Emirati-Benefits/PoD-Support/requestpeopleofdeterminationid</a></p><p>Once the POD Card is approved, keep a clear copy of it. You may need it for Fazaa Hemam activation.</p><p>Step 2: Prepare the documents</p><p>Before applying for Fazaa Hemam, prepare clear digital copies of the documents.</p><p>You will usually need:</p><p>1. Emirates ID.</p><p>2. People of Determination Card.</p><p>3. Mobile number.</p><p>4. Email address.</p><p>5. Parent or guardian details, if applying for a child.</p><p>Fazaa may request additional documents, so check the latest requirements before submitting.</p><p>Step 3: Apply for Fazaa Hemam</p><p>For People of Determination, Fazaa lists an email route for the free membership.</p><p>Send an email to:</p><p><a target="blank" rel="noopener noreferrer" href="mailto:hemam@fazaa.ae">hemam@fazaa.ae</a></p><p>Include:</p><p>1. Emirates ID.</p><p>2. People of Determination Card.</p><p>3. Phone number.</p><p>4. Email address.</p><p>For a child, the parent or guardian should include the child’s POD Card and Emirates ID, and the parent’s contact details.</p><p>After sending the email, wait for Fazaa to review the request. If approved, Fazaa should send the membership details or further instructions.</p><p>For help, call Fazaa on:</p><p>600520003</p><p>Step 4: Fazaa Hemam through Abu Dhabi / Zayed Authority</p><p>Some People of Determination in Abu Dhabi may receive or activate Fazaa Hemam through the Zayed Authority / People of Determination e-Card route.</p><p>The usual process is:</p><p>1. Activate the People of Determination e-Card through Zayed Authority.</p><p>2. Use the Emirates ID number of the POD Card holder.</p><p>3. Wait for the SMS containing the Fazaa Hemam membership number and password.</p><p>4. Download the Fazaa app.</p><p>5. Log in using the membership number and password.</p><p>6. Open the digital Fazaa card in the app.</p><p>Zayed Authority for People of Determination:</p><p><a target="blank" rel="noopener noreferrer" href="https://www.za.gov.ae/">https://www.za.gov.ae/</a></p><p>Step 5: Download and log in to the Fazaa app</p><p>After you receive your Fazaa membership number and password:</p><p>1. Download the Fazaa app.</p><p>2. Choose your preferred language.</p><p>3. Enter the membership number and password.</p><p>4. Complete any missing profile details.</p><p>5. Open the digital Fazaa card inside the app.</p><p>6. Browse the available offers.</p><p>Fazaa app — Google Play:</p><p><a target="blank" rel="noopener noreferrer" href="https://play.google.com/store/apps/details?id=ae.fazaa">https://play.google.com/store/apps/details?id=ae.fazaa</a></p><p>Fazaa app — Apple App Store:</p><p><a target="blank" rel="noopener noreferrer" href="https://apps.apple.com/ae/app/fazaa/id1049790992">https://apps.apple.com/ae/app/fazaa/id1049790992</a></p><p>How to use the Fazaa Card</p><p>To use Fazaa:</p><p>1. Open the Fazaa app.</p><p>2. Search for the shop, clinic, restaurant, hotel or service provider.</p><p>3. Read the offer terms carefully.</p><p>4. Show the digital Fazaa card, QR code or offer code before paying.</p><p>5. Ask the provider to confirm the discount before the bill is issued.</p><p>Important: Fazaa discounts are not automatic everywhere. The provider must be a Fazaa partner, and each offer may have its own rules, exclusions, expiry date and membership category.</p><p>Can parents or family members use the discount?</p><p>Fazaa says it requests partners to accept discounts for Fazaa members and their first-degree relatives, such as parents, spouse, children and siblings.</p><p>However, this may depend on the partner and the specific offer. Some providers may ask for the Fazaa member to be present. Others may accept first-degree relatives with proof.</p><p>Always check the offer terms inside the Fazaa app before visiting.</p><p>What benefits does Fazaa offer?</p><p>Fazaa benefits vary depending on membership type and current offers in the app.</p><p>Offers may include discounts or benefits in:</p><p>1. Healthcare and clinics.</p><p>2. Pharmacies and medical services.</p><p>3. Restaurants and cafes.</p><p>4. Supermarkets and retail shops.</p><p>5. Hotels and travel.</p><p>6. Car rental and car services.</p><p>7. Insurance.</p><p>8. Education-related offers.</p><p>9. Entertainment and leisure.</p><p>10. Online shopping and lifestyle services.</p><p>The exact offers change from time to time, so the Fazaa app is the best place to check current discounts.</p><p>Fazaa Family Year Initiative 2026</p><p>Fazaa also launched a Family Year Initiative for 2026.</p><p>This initiative is separate from Fazaa Hemam. It is aimed at eligible families residing in the UAE with at least one child.</p><p>Family Year Initiative registration link:</p><p><a target="blank" rel="noopener noreferrer" href="https://misc.fazaa.ae/residents-family-year">https://misc.fazaa.ae/residents-family-year</a></p><p>Fazaa Family Year Initiative page:</p><p><a target="blank" rel="noopener noreferrer" href="https://www.fazaa.ae/services/view/fazaa-family-year-initiative-2026">https://www.fazaa.ae/services/view/fazaa-family-year-initiative-2026</a></p><p>Basic steps:</p><p>1. Open the Family Year Initiative registration link.</p><p>2. Enter the applicant or family sponsor details.</p><p>3. Add the required family information.</p><p>4. Upload Emirates ID documents if requested.</p><p>5. Submit the application.</p><p>6. Wait for SMS or email confirmation.</p><p>7. Once approved, download the Fazaa app.</p><p>8. Log in using the membership number and password.</p><p>Important: the Family Year Initiative is not the same as Fazaa Hemam. Families of People of Determination should check both routes and use the one that best applies to them.</p><p>General Fazaa membership through an employer</p><p>If you are not applying through Fazaa Hemam or the Family Year Initiative, you may still be able to apply for Fazaa through your employer.</p><p>General membership page:</p><p><a target="blank" rel="noopener noreferrer" href="https://membership.fazaa.ae/">https://membership.fazaa.ae/</a></p><p>Typical steps:</p><p>1. Ask your HR department whether your company is registered with Fazaa.</p><p>2. Get the company code from HR.</p><p>3. Open the Fazaa membership page.</p><p>4. Enter the company code.</p><p>5. Fill in the required personal details.</p><p>6. Verify your mobile number by SMS.</p><p>7. Upload any required documents.</p><p>8. Submit the application.</p><p>9. Wait for approval.</p><p>10. Download the Fazaa app and log in using your membership details.</p><p>Important: general Fazaa registration is not open to everyone. It is usually limited to specific companies, government entities, approved employers, special categories or official initiatives.</p><p>Common issues parents face</p><p>1. “I do not have a company code.”</p><p>If you are applying as a Person of Determination, you may not need a company code. Use the Fazaa Hemam route instead and email:</p><p><a target="blank" rel="noopener noreferrer" href="mailto:hemam@fazaa.ae">hemam@fazaa.ae</a></p><p>2. “I have a POD Card but no Fazaa login.”</p><p>Email Fazaa Hemam with the Emirates ID, POD Card, phone number and email address. You can also call Fazaa on 600520003.</p><p>3. “The app asks for a membership number and password.”</p><p>You need to wait until Fazaa sends the membership number and password by SMS or email. You cannot usually log in with the Emirates ID alone.</p><p>4. “The discount was refused.”</p><p>Check the offer terms inside the Fazaa app. Some offers are limited to certain membership types, branches, dates, services or payment methods. Always confirm the discount before paying.</p><p>5. “Can I use Fazaa instead of a POD Card?”</p><p>No. Fazaa is not a replacement for the POD Card. Apply for the official POD Card first.</p><p>6. “Is Fazaa Hemam free?”</p><p>Yes, the Fazaa route for People of Determination is free. Use the official Fazaa Hemam / Zero AED route and send the required documents to <a target="blank" rel="noopener noreferrer" href="mailto:hemam@fazaa.ae">hemam@fazaa.ae</a>.</p><p>Useful official links</p><p>Fazaa official website:</p><p><a target="blank" rel="noopener noreferrer" href="https://www.fazaa.ae/">https://www.fazaa.ae/</a></p><p>Fazaa Hemam:</p><p><a target="blank" rel="noopener noreferrer" href="https://www.fazaa.ae/services/view/Fazaa-Hemam">https://www.fazaa.ae/services/view/Fazaa-Hemam</a></p><p>Fazaa Zero AED / free membership:</p><p><a target="blank" rel="noopener noreferrer" href="https://www.fazaa.ae/page/zero-dirham">https://www.fazaa.ae/page/zero-dirham</a></p><p>Fazaa membership page:</p><p><a target="blank" rel="noopener noreferrer" href="https://membership.fazaa.ae/">https://membership.fazaa.ae/</a></p><p>Fazaa Family Year Initiative registration:</p><p><a target="blank" rel="noopener noreferrer" href="https://misc.fazaa.ae/residents-family-year">https://misc.fazaa.ae/residents-family-year</a></p><p>Fazaa Family Year Initiative page:</p><p><a target="blank" rel="noopener noreferrer" href="https://www.fazaa.ae/services/view/fazaa-family-year-initiative-2026">https://www.fazaa.ae/services/view/fazaa-family-year-initiative-2026</a></p><p>Fazaa app — Google Play:</p><p><a target="blank" rel="noopener noreferrer" href="https://play.google.com/store/apps/details?id=ae.fazaa">https://play.google.com/store/apps/details?id=ae.fazaa</a></p><p>Fazaa app — Apple App Store:</p><p><a target="blank" rel="noopener noreferrer" href="https://apps.apple.com/ae/app/fazaa/id1049790992">https://apps.apple.com/ae/app/fazaa/id1049790992</a></p><p>Federal POD Card:</p><p><a target="blank" rel="noopener noreferrer" href="https://www.moce.gov.ae/en/w/apply-for-a-new-pod-card">https://www.moce.gov.ae/en/w/apply-for-a-new-pod-card</a></p><p>Dubai Sanad Card:</p><p><a target="blank" rel="noopener noreferrer" href="https://www.cda.gov.ae/en/socialcare/PeopleWithDisabilities/pages/sanadcard.aspx">https://www.cda.gov.ae/en/socialcare/PeopleWithDisabilities/pages/sanadcard.aspx</a></p><p>Abu Dhabi POD Card through TAMM:</p><p><a target="blank" rel="noopener noreferrer" href="https://www.tamm.abudhabi/en/life-events/individual/Discover-Emirati-Benefits/PoD-Support/requestpeopleofdeterminationid">https://www.tamm.abudhabi/en/life-events/individual/Discover-Emirati-Benefits/PoD-Support/requestpeopleofdeterminationid</a></p><p>Zayed Authority for People of Determination:</p><p><a target="blank" rel="noopener noreferrer" href="https://www.za.gov.ae/">https://www.za.gov.ae/</a></p><p>Good to know</p><p>The Fazaa Hemam membership can be useful for families of People of Determination, but it should be treated as an additional benefits card, not the main disability ID.</p><p>The best order is usually:</p><p>1. Get the assessment report.</p><p>2. Apply for the POD Card.</p><p>3. Apply for Sanad if you live in Dubai, or use TAMM / Zayed Authority if you live in Abu Dhabi.</p><p>4. Apply for or activate Fazaa Hemam.</p><p>5. Download the Fazaa app and check current offers.</p><p>Always check the latest details with Fazaa before applying, because membership rules, offers, eligibility and special initiatives can change.</p><p><strong>A note to parents</strong></p><p>This is a community resource put together to help families understand the Fazaa Card and Fazaa Hemam process in the UAE. Government and membership procedures can change, so please confirm the latest details with Fazaa or the relevant authority before applying.</p><p>If you spot anything out of date or incorrect, or if you would like to suggest a tip to add, we would genuinely welcome it. Please write to us at:</p><p><a target="blank" rel="noopener noreferrer" href="mailto:support@autismresourcehub.com">support@autismresourcehub.com</a></p><p>Your feedback helps keep this guide accurate and useful for the next family.</p>

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